In a recent security update (December 14, 2015), Apple implemented a security measure that disallows the ability to remotely click Keychain Access windows (synthetic clicks).  For instance, if you are remotely assisting a customer with retrieving a password, upon opening a Keychain Access entry, you wil not be able to click Allow or Always Allow in order to reveal a resource password.  The user will have to click locally.  This can also be especially troublesome if working remotely on a headless server as there may be no local user to assist.

 

Reference:  https://support.apple.com/en-us/HT205375

Samuel Valencia

Sam has spent the last two decades building the MSP arm of The HCS Technology Group. Strategic to building up our Connecticut location, Sam participates in all aspects of business development, operations and, client relations.

Speak with an Apple Certified expert today

We’d love to discuss your business challenges, even if you’re not sure what your next step is. No pitch, no strings attached.

Let's Talk