Apple Certifications

Is Your IT Team Certified?

Certifications are available for most Apple technologies and skill levels from business workers to IT professionals, developers, technology trainers, and system architects.

Performance Under Pressure

Is Your Jamf Pro Server Ready?

Has your Jamf Pro server gone though many different Jamf Pro Administrators? Do you have a complete understanding of exactly how your Jamf Pro sever is configured? Let HCS preform a health check on your Jamf Pro Server.

HCS Apps are compatible with Mac computers with Apple silicon

At WWDC 2020, Apple announced they will be using the ARM chips for future Macs. While testing the new chip and coming OS, HCS apps are compatible with Apple silicon.

Establish your first Mac deployment

HCS Technology Group will help you implement a proof of concept (POC) efficiently and aligned with best practices for easily deploying Mac in your organization.

Samuel Valencia

Monday, August 5, 2024

Professional Experience

Columbia University:

Successfully developed and deployed iPad/iPhone Mobility solutions, focusing specifically on Mobile Device Management (MDM), Mobile Application Management (MAM) and Mobile Content Management (MCM). Worked directly with Columbia Business School staff to implement iOS devices as a core part of their executive training program.

Building Conservation Associates:

Responsible for handling multi-platform environment for architectural conservation firm based in NYC. This included security, training, hardware/software maintenance, and network & server management.

Apple:

One of a small group of Apple Certified Trainers throughout the United States working directly with Apple to deliver a new wave of mobility courses focusing on iOS devices in business.

Jamf:

Sam is a Jamf Pro Trainer and travels the country teaching courseware by Jamf to assist other technicians in becoming certified in the product. He is also a Jamf JumpStart Integrator, assisting organizations in implementing Jamf Pro into their environments.

Certifications

Apple Certified Support Professional
Apple Certified IT Professional
Apple Certified Trainer
Jamf Certified Integrator
Jamf Certified Trainer
Jamf Certified Associate
Jamf Certified Tech
Jamf Certified Admin
Jamf Certified Expert
Addigy Certified Expert
Mosyle ACN Certified Admin
Certified Wireless Technology Specialist
Certified Wireless Specialist
Certified Wireless Technician

Course Development

Peachpit Learn By Video Series: Command Line Administration for OS X
Peachpit Learn By Video Series: Fundamentals of Profile Manager
Peachpit Learn By Video Series: Profile Manager with Apple Deployment
Peachpit Learn By Video Series: Imaging on OS X
Peachpit Learn By Video Series: Lifecycle Management for OS X
CompTIA: Apple OS X Mountain Lion Directory Services Exam
OS X 301 Directory Services: Mountain Lion OS X 10.8

Professional Associations

Apple Consultants Network
Filemaker Business Alliance

Education

University of Connecticut – Bachelor of Arts, Storrs, CT 1992 – 1996

Keith Mitnick

Monday, August 5, 2024

Highlighted Projects

Henry Schein: Successfully developed and deployed the Xsan solution for the Video Production Team at Henry Schein. This solution that was designed from the ground up and included everything from Equipment procurement, Fibre / Cat 6 Installation, Backup, and Deployment of the Xsan workstations and Servers.
MetLife: Successfully deployed an iPad MDM solution for MetLife. This project included everything from iPad Procurement, Product Registration, Configuration, MDM Solution, Inventory Documentation, Deployment, and Support.
Manhattan Neighborhood Network Successfully migrated from mac servers to a Windows 2016 server solution integrated with Apple Enterprise connect, Apple Business Manager, and Jamf Pro. This will allow Manhattan Neighborhood Network to fully manage all of their apple devices and move forward with current supportable technologies.

Certifications

Apple Certified Support Professional
Apple Certified IT Professional
Apple Xsan2 Administrator
Jamf Certified Integrator
Jamf Certified Tech
Jamf Certified Admin
Jamf Certified Expert
Certified Wireless Technology Specialist
Certified Wireless Specialist
Certified Wireless Technician

Course Development

Technical Editor: CompTIA Mac OS X Deployment: Lion OS X 302 10.7 course guides
Technical Editor: CompTIA Mac OS X Deployment: Mountain Lion OS X 302 10.8 course guides
Technical Editor: Managing Apple Devices: Deploying and Maintaining iOS 7 and OS X Mavericks Devices
Technical Editor: Managing Apple Devices: Deploying and Maintaining iOS 8 and OS X Yosemite Devices
Technical Editor: Apple Mobile Technical Competency course guide for 2013
Author of Imaging, Deployment, and Lifecycle Management Class for OS X Mavericks 10.9 and OS X Yosemite 10.10
Peachpit Learn By Video Series: Imaging on OS X
Peachpit Learn By Video Series: Lifecycle Management for OS X

Professional Associations

Apple Consultants Network
Apple Professional Services
Jamf Integrator

Adam Karneboge

Monday, August 5, 2024

Professional Experience

Peachpit Press and Apple, Inc.:

Technical editor for OS X Support and Server Essentials workbooks for 10.7, and reference guide and exercises for OS X Support Essentials for 10.8, OS X Support and Server Essentials for 10.9, 10.10, 10.11, and 10.12

Apple, Inc.:

Professional Services (APS) for Enterprise and Education. Certified Master/Mentor trainer to mentor/coach potential candidate instructors

Peachpit Press:

Author for Managing Apple Devices: Deploying and Maintaining iOS 9 and OS X El Capitan Devices (3rd Edition) (Release May 2016)

Peachpit Press:

Co-author for macOS Support Essentials 10.13 - Apple Pro Training Series: Supporting and Troubleshooting macOS High Sierra (Release December 2017)

Peachpit Press:

Co-author for macOS Support Essentials 10.14 - Apple Pro Training Series: Supporting and Troubleshooting macOS Mojave (Release December 2018)

Peachpit Press:

Co-author for macOS Support Essentials 10.15 - Apple Pro Training Series: Supporting and Troubleshooting macOS Catalina (Release December 2019)

Peachpit Press:

Co-author for macOS Support Essentials 11 - Apple Pro Training Series: Supporting and Troubleshooting macOS Big Sur (Release January 2021)

Peachpit Press:

Co-author for macOS Support Essentials 12 - Apple Pro Training Series: Supporting and Troubleshooting macOS Monterey (Release January 2022)

Certifications

Apple Certified Support Professional
Apple Certified IT Professional
Apple Certified Technical Coordinator
Apple Certified System Administrator
Apple Certified Trainer
Certified JSS Administrator
Jamf Certified Associate
Jamf Certified Tech
Jamf Certified Admin
Jamf Certified Integrator
Jamf Certified Trainer
Jamf Certified Expert
CWNP Certified Wireless Specialist
CWNP Certified Wireless Technician

Course Development

Apple Pro Training Series: OS X Support Essentials 10.10, Technical Editor
Apple Pro Training Series: OS X Server Essentials 10.10, Technical Editor
YOS 101: OS X Support Essentials v10.10, Technical Editor
YOS 201: OS X Server Essentials v10.10, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.9, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.8, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.7 Workbook, Technical Editor
Apple Pro Training Series: OS X Server Essentials 10.9, Technical Editor
Apple Pro Training Series: OS X Server Essentials 10.7 Workbook, Technical Editor
MAV 101: OS X Support Essentials v10.9, Technical Editor
MAV 201: OS X Server Essentials v10.9, Technical Editor
MT Lion 101: OS X Support Essentials v10.8, Technical Editor
Lion 101: OS X Support Essentials v10.7, Technical Editor
Lion 201: OS X Server Essentials v10.7, Technical Editor
Managing Apple Devices: Deploying and Maintaining iOS 9 and OS X El Capitan Devices (3rd Edition), Co-author
Apple Pro Training Series: OS X Support Essentials 10.11, Technical Editor
Apple Pro Training Series: OS X Server 5.0 Essentials, Technical Editor
Apple Pro Training Series: OS X Support Essentials 10.12, Technical Editor
Apple Pro Training Series: macOS Support Essentials 10.13, Co-author
Apple Pro Training Series: macOS Support Essentials 10.14, Co-author
Apple Pro Training Series: macOS Support Essentials 10.15, Co-author
Apple Pro Training Series: macOS Support Essentials 11, Co-author
Apple Pro Training Series: macOS Support Essentials 12, Co-author

Professional Associations

Apple Consultants Network

Education

Dominican University - Bachelor of Arts, River Forest, IL 1998-2002

Craig Cohen

Monday, August 5, 2024

Professional Experience

MetLife/CIGNA/Bloomberg/WWE

Successfully developed and deployed Apple as a choice, focusing specifically on Mobile Device Management (MDM), Identity Management (SSO), and Security compliance.

Aetna

Responsible for piloting a large-scale Apple Mac Enterprise Deployment. This included security, compliancy, provisioning, quality assurance testing, life cycle management and high-level technical training.

Apple

Apple Profession Training – Instructional Design, Certified Master Trainer to mentor/coach potential candidate instructors. Craig is part of Apple Professional Services (APS), which allows the HCS team to work on behalf of Apple, Inc.

Certifications

Apple Mentor Trainer
Apple Certified Support Professional
Apple Certified IT Professional
Jamf Educator
Jamf Certified Tech - Jamf School
Jamf Certified Associate - Jamf Pro
Jamf Certified Tech - Jamf Pro
Jamf Certified Admin - Jamf Pro
Jamf Certified Expert - Jamf Pro
Jamf Certified Associate - Jamf Protect
Jamf Certified Admin - Jamf Protect
Jamf Security Consultant
Jamf Management Consultant
Jamf Management Engineer
Jamf Management Integrator
Mosyle Certified Admin
Certified Wireless Specialist
Certified Wireless Technician

Course Development

CompTIA: Mobility+ Subject Matter Expert
Apple Device Support
Apple Deployment and Management
Technical Editor: Managing Apple Devices

Speaking Engagements

Session Presenter: MacTech
Session Presenter: ACEs
Session Presenter: MacIT
Session Presenter: MacWorld

Professional Associations

Apple Consultants Network
Jamf Integrator
Filemaker Business Alliance

Education

State University of NY at Stony Brook
Stony Brook, NY 1988 – 1993
Offboard a Mac Computer Using Jamf Pro and Apple Business Manager
How to Configure Jamf Pro SMTP with Google Authentication
How to Configure Jamf Pro SMTP to Use the Microsoft Graph API
Retrieve AppleCare Expiration for Mac Computers Using Jamf Pro
Renew your SCIM Token for Directory Sync between Apple Business Manager and Microsoft Entra ID
How to Deploy and Configure Jamf Setup Manager
Configure Software Update Settings for macOS in Jamf Pro
How to Configure Baseline for Jamf Pro
How to Setup Email Archiving in Microsoft 365
How to Use Touch ID in Terminal
Trusted by organizations worldwide
Cigna
Bose
PepsiCo
The American Red Cross
Barnes & Noble
Apple Computer
Morgan Stanley
Company

HCS Technology Group

Over 35 years of experience helping you achieve your service objectives with Apple devices and technology.

Innovative IT Solutions

Our capabilities and solutions include:

Strategy and Analytics
Technology Architecture
Engineering Services
Pre-emptive Maintenance
Break/Fix Support
Education
Large-Scale Deployments
Hosting
Managed Services

Leadership

Craig Cohen

President & CEO

Adam Karneboge

CTO & Senior Systems Engineer

Keith Mitnick

COO & Senior Systems Engineer

Samuel Valencia

Chief Strategy Officer

Sam Garcia

Senior Systems Engineer/ HCS of CT.

Partners

Mosyle

Mosyle

With Mosyle’s MSP program, HCS Tech Group offers MDM-related services to customers so HCS Tech Group can manage your endpoints and ensure your Apple devices are running smoothly. This will facilitate learning and how technology is used in your business, as well as lower your operational expenditure and time.

Jamf

Jamf

As a managed service provider, HCS Tech Group offers strategic value to a subset of the market by identifying, securing and managing your Jamf Pro needs. A partnership with Jamf means bridging the gap between us as a method to help even more organizations succeed with Apple.

Services

IT Solutions For All Your Needs

Handling every aspect of your computer network, from needs assessment and planning to installation, administration and training.

Business

Whether your business system consists of a single workstation or a comprehensive, high-speed, multi-station network with servers, HCS can help.

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Business

Education

HCS Technology Group provides Apple Professional Services for educational institution for K -12 As well as higher education.

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Education

Consumer

We can help you move forward in the home as new technology emerges and will benefit you by bringing you increased productivity, efficiency, creativity, and fun.

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Consumer

Mobility

If you are considering the deployment of a large number of iPad, iPhone and/or iPod Touch devices, you want to work with experienced Mobile Technical Coordinators like those found at HCS Technology Group.

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Mobility
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Latest Blogs

The latest problem-solving articles by Apple Certified Professionals.

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Latest Technical Articles

Whether you are experienced or new to the Mac, our technical articles offers insightful solutions for your needs.

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Offboard a Mac Computer Using Jamf Pro and Apple Business Manager

This guide outlines the steps to properly offboard a Mac computer from Jamf Pro when an...

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How to Configure Jamf Pro SMTP with Google Authentication

Configure Jamf Pro to use Google Authentication for SMTP enhances security, ensures compliance,...

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How to Configure Jamf Pro SMTP to Use the Microsoft Graph API

Configuring Jamf Pro to use the Microsoft Graph API for SMTP enhances security, ensures...

Read More

Retrieve AppleCare Expiration for Mac Computers Using Jamf Pro

This guide provides a practical solution by demonstrating how to utilize Jamf Pro’s API roles,...

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