macOS Jamf Apple

Offboard a Mac Computer Using Jamf Pro and Apple Business Manager

This guide outlines the steps to properly offboard a Mac computer from Jamf Pro when an organization sells or transfers ownership of a device to a staff member. It is essential to ensure that the Mac computer...

Monday, February 24, 2025

macOS Jamf

Configure Software Update Settings for macOS in Jamf Pro

Ensuring timely software updates is essential for maintaining the security and integrity of Apple devices. Regular updates not only keep your environment secure but also enable users to access the latest...

Monday, October 28, 2024

macOS Getting Started

macOS Ventura: A Guide to Your System Settings

With macOS Ventura, System Preferences became System Settings similar to Settings on iPhone and iPad. 

Monday, August 19, 2024

macOS Getting Started

Getting Started with macOS Ventura

macOS Ventura (version 13) makes the things you do most on Mac even better. New tools like Stage Manager make focusing on tasks and moving between apps and windows easier and faster than ever, and You...

Monday, August 19, 2024

macOS Getting Started

macOS Sonoma: A Guide to Your System Settings

In macOS Sonoma, System Settings is where you can adjust global settings for the way things work on your Mac. A Guide to your System Settings shows you how to change Wallpaper and Screen Saver, adjusting...

Monday, August 19, 2024

macOS Getting Started

Getting Started with macOS Sonoma

With macOS Sonoma (version 14), more powerful features will your give your Mac new ways to boost your productivity and creativity. Personalize your Mac with stunning screensavers and widgets that you can...

Monday, August 19, 2024

macOS Microsoft

Microsoft Outlook for Mac User Guide

Microsoft Outlook for Mac lets you bring your email accounts, calendars, contacts, tasks and notes to one app. New features such as Profiles will let you separate your work from your personal data plus you...

Monday, August 19, 2024

macOS Apple

How to Use Touch ID in Terminal

Since the introduction of Touch ID on Macs, we found a convenient way to unlock restricted areas quicker without having to enter the administrator’s password. Therefore, administrators of a Mac are able...

Friday, March 29, 2024

macOS Apple

How to Use Profiles in Web Browsers

If you are one of the many users who have 20 personal and work tabs open at any given point, you may be a candidate for using profiles. The latest edition of Apple’s Safari comes with a new feature...

Friday, October 27, 2023

macOS Apple

Introduction to Shell Scripting Using Zsh

Starting with macOS Catalina, your Mac uses Zsh as the default login shell and interactive shell. Zsh provides the user with more flexibility by providing various features such as plug-in support, better...

Friday, August 11, 2023

macOS Jamf

Use Jamf Pro to Deploy iOS App to Mac with Apple Silicon

You can deploy iOS apps to Silicon Macs right from your Jamf cloud as long as the iOS developer allows this for their app. Not all Developers allow the deployment to Mac due to how the app will perform...

Friday, June 23, 2023

macOS Apple

How to Initiate a sysdiagnose on your Apple Devices

Sysdiagnose is a utility on most Apple devices that can be used to gather system-wide diagnostic information. It includes logging from different services and reports on the state of systems. What is contained...

Wednesday, May 11, 2022

macOS Jamf

Upgrade to macOS Big Sur using Self Service with Jamf Pro

The purpose of this document is to supply guidance and best practice solutions to facilitate the successful in-place upgrade of Mac computers to macOS Big Sur. This workflow is for organizations that have...

Friday, July 9, 2021

macOS

Managing Apple Devices: macOS commands & queries that require supervision

macOS 10.15 introduced supervision on the Mac. Any Mac that leveraged automated device enrollment to enroll in MDM is supervised. While future releases of macOS may include new features, this document...

Sunday, July 26, 2020

macOS Apple

Creating Blueprints and Provisioning Workflows with Apple Configurator 2

Apple Configurator 2 is a macOS app that allows IT to deploy one or many iOS, iPadOS, and tvOS devices in an organization. Although you might be aware of some of the well-known features of Apple Configurator...

Thursday, May 7, 2020

macOS Apple

Enrolling Your Organization in Apple Business Manager/Apple School Manager

It is becoming increasingly important for organization-owned devices deployed in all kinds and sizes of organizations to be purchased through Apple or an Apple Authorized Reseller. Doing so allows...

Friday, April 17, 2020

macOS Jamf

Upgrade to macOS Catalina using Self Service with Jamf Pro

The purpose of this document is to supply guidance and best practice solutions to facilitate the successful silent in-place upgrade of Mac computers to the latest-available version of macOS Catalina 10.15....

Monday, March 30, 2020

macOS

A Guide for Configuring the macOS Catalina Kerberos Single Sign-On Extension

The Kerberos single sign-on (SSO) extension on macOS Catalina10.15 will log users into native apps (for apps that support Kerberos authentication) and sync local user passwords with a directory service...

Friday, March 20, 2020

macOS Apple

Best Practices for Managing your Apple ID

Do you want to change your email address for your Apple ID or add a secondary phone number to Your Apple ID account for backup? HCS Technology Group has put together a doc to help you change the email...

Friday, March 6, 2020

macOS Jamf

Deploying and Configuring Enterprise Connect

Enterprise Connect is an app that provides an easy way for your Mac users to connect securely to your enterprise services. It re-establishes the single-sign-on trust as soon as a Mac user connects to your...

Wednesday, June 26, 2019

macOS Jamf

Use Jamf Self Service to upgrade to macOS Mojave

The purpose of this document is to supply guidance and best practice solutions to facilitate the successful silent in-place upgrade of Mac computers to macOS Mojave 10.14. This workflow is for organizations...

Friday, February 1, 2019

macOS Jamf

Use Jamf Self Service to install macOS High Sierra

Jamf Self Service empowers end users with instant access to resources, content and trusted apps through a single click – no help desk tickets needed. This document is to supply guidance and best practice...

Friday, June 1, 2018

macOS

What is the Caching Service?

The caching service speeds up the downloading of software distributed by Apple and of data in users’ iCloud accounts by caching content that local Mac computers, iOS devices, and Apple TV devices have...

Monday, December 12, 2016

macOS macOS Server cashing

Discover a Caching Server on your network

Prior to macOS Sierra if you wanted to find out whether or not a Caching Server is running on your network you could open up the Console.app and search for "AssetCache" in the logs. This no longer works...

Thursday, December 1, 2016

macOS Apple

Supervision Only Payloads

Whitelist Array of dictionaries Optional. Supervised only (ignored otherwise). If present, only AirPlay destinations present in this list are available to the device. The dictionary format is described...

Saturday, September 17, 2016

macOS Apple

Spotlight Troubleshooting Via the Terminal

These are the basic troubleshooting steps when working with stubborn Spotlight index files. The GUI does not always work and you need to use the Terminal to get the job done. It's always good to repair...

Monday, October 7, 2013

macOS Apple

How to create a Hidden User Account

Those who manage large installed bases of Macs need to maintain one or more local administrative accounts on the machines, for remote administration, maintenance or troubleshooting. But, it can be undesirable...

Tuesday, August 17, 2010

macOS

What are ACL’s?

Access Control Lists, abbreviated ACLs, are an additional method to grant specific permissions to certain users. Apple introduced this technology in Mac OS X 10.4 “Tiger”, but it can be found in other...

Tuesday, July 20, 2010